In case you are not able to complete your course with us, we will issue the appropriate Referral form stating the section you did complete. With this referral form you will be able to complete your course anywhere in the world at a later stage.
You will only pay for the section you have completed and in case you already paid your course in full, we will refund you all the money of the section you are not able to complete with us.
In other words, you only pay for what you have done, without any extra or hidden charges!
If you have paid a deposit via the web please be sure that you can make the trip and have asked the necessary questions before you book, anywhere in the world a deposit is non-refundable. If we take a deposit it is used to buy your materials before you arrive.
Scuba Junction is a professional, organized and well run dive shop and has been for 22 years, we go out of our way to provide an impeccable service that starts from collecting you to the pier, and then ends with dropping you back at the pier for your departure off the island.
In between the above service we take care of you on a more individual basis with teaching you diving, involving you in our sociable events, helping to book your travel, shuttle service if needed from your resort for diving, assisting in other on island activities and general everyday help.
We feel that if you have organized your trip and asked all the questions before booking that everything should be ready for you on arrival, which is why refunds are not really acceptable if you decide to dive somewhere rather than Scuba Junction Diving Co Ltd once you have paid your deposit we really feel it’s not acceptable to refund this.
Again we use the deposit to prepare ourselves for your trip.
A cancellation charge will be payable after this time, this will be calculated as 50% of the agreed rate for that trip / course
If materials have been purchased (books), tanks pumped, staff waiting this will be deducted from the deposit.
Ordered EanX tanks / air tanks have to be paid for when unused by the customer (400thb / 100thb per tank).